The following states the warranty policy of Toperformance Products, specifically pertaining to KONI shock absorbers:
Passenger vehicles and four wheel drives:
- KONI shock absorbers are covered by a warranty period of three (3) years from the date of purchase
- KONI STR.T shock absorbers are covered by a warranty period of one (1) year from the date of purchase
- KONI shock absorbers are covered by a warranty period of one (1) year from the date of purchase
This warranty covers the purchaser against:
- Faulty manufacture of the product
- Failure of the product
This warranty also provides a one (1) year period for fitting parts, including: bushes, rubbers, plates, crush tubes, and any other fitting parts. After this one (1) year period these parts are regarded as maintenance parts.
The warranty does not include any incidental or subsequent expense that may be incurred by the purchaser, but is limited to the replacement or repair of the KONI product by Toperformance Products.
Toperformance Products reserves the right to inspect the KONI product and exercise final judgment of the validity of the claim.
Care should be exercised by the person who fits the product that it is fitted according to KONI and vehicle manufacturer instructions. Incorrect fitting, modified suspensions, and damage to shock absorbers shafts, are all common causes of problems that would not be covered by warranty.
If a customer has any concern with a KONI product, Toperformance Products should be contacted in the first instance. Any potential claim will be noted, and the purchaser will be advised on the next steps to take in warranty process. The purchaser is required to indicate date of purchase, and provide original invoice and documentation upon warranty request.